AI for Higher Education Admissions, Campus Tours & Advising

Give students and families an easy way to get answers, book campus tours, and schedule advising sessions — without overwhelming your staff.

Your phones light up before every deadline. Email inboxes fill with “just checking on my application” messages. Campus tour requests surge before preview days. Advisors are booked solid, but students still can’t find a time.

Ferdinand becomes your AI Scheduling Agent for Higher Education — handling admissions calls, campus tour bookings, and advising appointments across every channel, automatically and 24/7.

No endless phone tag. No buried inboxes. No manual calendar juggling.

Just clear, consistent, fully automated scheduling for students and families.

🎓 What Ferdinand Automates for Higher Education

✔ Admissions Call Handling & Triage

Students and parents can reach out however they’re most comfortable:

Ferdinand listens, understands the intent (general admissions, transfer, graduate, financial aid, international, etc.), and either:

• Answers common questions using your approved FAQs

• Routes to the right department

• Offers to schedule a call with an admissions counselor

Every inquiry is acknowledged instantly so no prospective student feels ignored.

✔ Campus Tour & Event Bookings

Prospective students can book visits with a simple message:

Ferdinand checks:

• Campus tour calendars and capacities

• Group vs. individual visit rules

• Locations (main campus vs. satellite)

• Blackout dates and holiday closures

…and then books the right tour slot, sends confirmations, and logs the visit automatically.

✔ Advising Session Scheduling

Current or incoming students can schedule advising without bouncing between websites and emails:

Ferdinand checks advisor calendars, student type (first-year, transfer, online, graduate), visit type (general advising, major advising, probation, financial aid advising), and appointment length — then books in an appropriate slot.

Advisors get accurate bookings. Students get timely support.

✔ Rescheduling & Cancellations With Policy Protection

Plans change — especially for busy students.

Ferdinand handles:

• “Can I move my tour to next week?”

• “I need to reschedule my advising appointment.”

• “We can’t make it to the admitted student day — what else is available?”

The agent finds alternatives, applies your rules (cutoff windows, no-show flags, event capacity limits), updates the booking, and sends confirmations so staff don’t have to manually chase every change.

✔ Automated Reminders & Follow-Ups

Reduce no-shows and missed opportunities with:

• SMS and email reminders for tours, events, and advising

• “Tap to confirm” or reply-to-confirm flows

• Day-of directions, parking info, and check-in instructions

• Post-visit follow-ups (“Would you like to speak with an admissions counselor?”)

You keep tours full, advising calendars accurate, and students moving forward in their journey.

✔ Program & Visit-Type Logic

Higher ed scheduling isn’t one-size-fits-all. Ferdinand understands:

• Undergraduate vs. graduate vs. online programs

• New prospect call vs. application review vs. admitted-student counseling

• One-on-one tours vs. group tours vs. special events (open houses, orientation)

• Virtual vs. on-campus advising

• Different appointment lengths by visit type or office

Students land in the right visit type with the right person, in the right format.

✔ Instant Answers to Common Questions

Before they book, students and families ask:

Ferdinand answers instantly using your approved information, so your team spends less time repeating the same details and more time on high-impact conversations.

📱 Where Students & Families Can Use Ferdinand

Deploy your AI scheduling agent anywhere people reach out:

• Website chat on admissions or advising pages

• SMS/text messaging

• WhatsApp (if you use it for international prospects)

• Instagram & Facebook DMs for prospective students

• Google Business Messages for campus locations

• Phone (AI voice agent that replaces basic phone trees)

• Email auto-replies that hand off to a conversational flow

One brain across all channels — so no student falls through the cracks.

🔗 Integrations for Higher Education

Ferdinand works alongside the systems you already rely on, including:

• Slate and Salesforce Education Cloud

• Ellucian Banner and PeopleSoft

• Navigate / student success platforms

• Outlook and Google Calendar for staff calendars

• Calendly / Acuity for individual advisors or offices

• Custom portals and internal systems via APIs or webhooks

You don’t have to rip out your stack — you just add intelligent automation on top.

🛡 Student Privacy & Compliance–First Design

While Ferdinand is focused on scheduling and information — not student records — the workflow is designed with higher education standards in mind:

• Role-based access and permissions

• Strict control over what the AI can see and say

• Responses grounded only in your approved content

• Automatic escalation to staff for edge cases or sensitive issues

You stay in control of what’s automated and what’s handled by humans.

🏫 Perfect for These Teams & Offices

• Undergraduate admissions

• Graduate and professional program admissions

• Community colleges and technical colleges

• Online and hybrid programs

• International admissions offices

• Campus visit and tour offices

• Central academic advising centers

• College- or department-level advising

• Student success, retention, and first-year experience teams

Anywhere students are calling or clicking to schedule → Ferdinand can automate it.

⭐ Why Higher Education Teams Love AI Scheduling

🕒 Fewer Calls, Less Manual Work Front-line staff spend less time on back-and-forth scheduling and more time on meaningful conversations.

📈 More Completed Tours & Advising Sessions Reminders and easy rescheduling reduce no-shows and empty seats.

🎓 Better Experience for Students & Families Fast answers, easy booking, and clear next steps make your institution feel organized and welcoming.

🌙 24/7 Self-Service Students in different time zones or with busy schedules can connect on their own time — not just during office hours.

📊 Cleaner Data & Better Follow-Up Every booking and touchpoint can be logged in your CRM or student system, so teams can report, segment, and follow up effectively.

🎓 Ready to Automate Admissions Calls, Tours & Advising?

Let Ferdinand:

• Answer admissions questions 24/7

• Book and manage campus tours

• Schedule advising sessions across departments

• Send confirmations and reminders

• Handle reschedules and cancellations with your rules built in

• Keep staff focused on high-value student support

All automatically. All consistent. All without adding headcount.